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REGULATORY AGENCY OF GOVERNMENT DIGITAL SERVICES
About us
HISTORY OF AGENCY
According to Resolution No.499 of the Government of Mongolia dated December 28, 2022, the Implementing Agency of Government of Mongolia - Regulatory Agency of Government Digital Services.
Vision
The agency should implement comprehensive measures necessary to build a "Citizen-centered society" by reducing the hierarchy of government digital services and making them accessible to citizens.
Mission
To implement the digital transition of the Government by supporting the into a "Digital Nation" by introducing advanced technologies and international best practices.
Strategic goals
The agency should implement comprehensive measures necessary to build a "Citizen-centered society" by reducing the hierarchy of government digital services and making them accessible to citizens.
The Regulatory Agency of Government Digital Services will propose and implement the following operational strategic objectives within the framework of its operational mission.
Conduct location research to increase service availability, establish and change new service points, and provide integrated management for branch and unit operations planning and organization.
Monitor whether public services are provided in accordance with relevant laws and standards and implement risk management.
Checking requests received through the integrated system of service branches, units and public services, organizing activities, solving and responding.
Dealing with customer applications, complaints, suggestions and requests, improving the knowledge and skills of users to receive services, and increasing the level of satisfaction.
Organizational structure
